Privacy policy

 

Introduction

At Prodacapo we protect your personal integrity and always strive for a high level of data protection. This privacy policy explains how we collect and use your personal information to offer the best possible customer service. It also describes what rights you have and how you can use them.

By using our services, you are agreeing to be bound by this policy. We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data.

Changes in the privacy policy

We reserve the right to amend this Data Privacy Policy from time to time without prior notice. The latest version of the policy is always available on our website www.prodacapo.com.

What is personal data and what is processing of personal data?

Personal data are all kinds of information that can be directly or indirectly attributed to a now living person. For example, images and sound recordings that are processed on a computer can be personal data even if no names are mentioned. Encrypted data and various types of electronic identities (such as IP numbers) are personal data if they can be linked to a specific person. Processing of personal data is everything that happens with personal data. Any action taken with personal data is considered processing of data, regardless of whether it is performed automatically or not. Examples of common processing are collection, registration, organization, structuring, storage, processing, transfer and deletion.

Who is responsible for the personal data we process?

The personal data controller is the person who determines why and how personal data are to be processed. FCG Prodacapo Group Ltd, FCG Prodacapo Finland Oy, FCG Prodacapo Sweden AB, FCG Prodacapo Syd AB, FCG Prodacapo A/S and FCG Prodacapo UK Ltd, (collectively referred to as Prodacapo), are data controller for the processing of personal data in each company.

How is personal data collected and how is it being processed?

Prodacapo collects personal information that you provide to us when you become a customer, contact us by email, sign up for our newsletter, apply for a job, or otherwise use our services. Prodacapo processes the Personal Data provided to us or collected by us. For example, it may be the name, work title, e-mail address, phone number, address details, and information provided in the use of Prodacapo services (eg via cookies, see paragraph below).

What purpose does Prodacapo have with personal data processing?

Your personal data may be processed by Prodacapo for the following purposes:

  • fulfill our commitments to you regarding the purchase and delivery of our products and services,
  • manage and administer support and consultation matters,
  • to contact you,
  • as a basis for billing and accounting,
  • manage job applications,
  • marketing & communication purposes (incl. product information, company news, event information),
  • send customer surveys with the purpose of measuring and improving our customer communications,
  • for statistical and analytical purposes.

Who has access to your personal information?

Your personal information is processed by Prodacapo staff for the purposes stated above. Otherwise, we will not disclose personal data to other companies or authorities unless required for the necessary handling for compliance with Prodacapo's legal obligations, regulation or authority decisions or to protect our rights or third party rights. We never forward, sell or exchange your Personal Data for marketing purposes to third parties outside of Prodacapo Group.

Do we transfer personal data to third countries?

Prodacapo does not transfer your Personal Data to non-EU / EEA countries unless specifically stated at the moment you provide personal information to us.

How long does Prodacapo process your Personal Information?

Personal data will not be stored for a longer period than is necessary for the purposes for which Personal Data is processed. Prodacapo handles your Personal Data in accordance with the Provisions for Prodacapo, which contains information about deletion time for data containing your Personal Data. Personal data, for example, processed for accounting purposes, are stored the number of years which follows from the legal obligation under the country specific bookkeeping regulations.

What are your rights as registered?

You are entitled at any time to request information about which Personal Data we process regarding you. If your personal data information is incorrect, incomplete or irrelevant, you may want to have it corrected. You are entitled to request that our processing of your Personal Information are to be restricted. You are entitled to request that we delete your Personal Information. We may be entitled to deny your request if there are legal obligations that prevent us from immediately deleting certain Personal Information. These obligations derive from accounting and tax legislation. The same applies if treatment is necessary for us to establish, enforce or defend legal claims. Should we be prevented from meeting a request for deletion, we will instead block Personal Data from being used for purposes other than the purpose that prevents the requested deletion. You are always entitled to object to certain types of treatment, such as direct marketing and to object to all processing of Personal Data based on balance of interest. In case you have consented to certain treatment, you are always entitled to withdraw your consent at any time. If you revoke your consent, processing based on your consent will expire, unless Prodacapo assesses that there is another legal basis for the treatment.

How is your data protected?

Prodacapo is constantly working to take all appropriate technical and organizational measures that are required in each case to protect your Personal Data and, in addition, ensure that processing is in accordance with applicable applicable data protection legislation.

 

Cookies

Prodacapo's website uses small text files, cookies, to help you surf the web site. Here follows a description of the type of cookies we use on the site, why we use cookies and how to block cookies.

What is a cookie?

A cookie is a small file that is saved on your computer when you visit a website. This file stores information that can be read by the web page if you visit it again at a later time. Some cookies are necessary for the page to work properly. Other cookies simplify for the visitor: They remember your login details or the language you selected. Cookies mean you don´t need to re-enter the same information. Cookies are also used for marketing purposes as they allow the site to identify you as a recurring visitor, giving you a more personal experience.

What cookies do Prodacapo web site use?

Some cookies that Prodacapo uses is absolutely essential for the site to work properly and to enable you to surf the site and use its features. You don´t need to approve our use of necessary cookies because they are required for us to provide the website. The site also uses cookies that allow us to optimize the site's features, improve your site experience, make the site easier to use, and tailor the site to your interests and needs. In addition, cookies are used to compile anonymous statistics to help us understand how our users browse the site and thereby improve it. Prodacapo also uses cookies to market us more personally by tailoring ads that are more likely to be of interest to you.

What type of cookies do we use?

There are three types of cookies on the site:

Session cookies

Cookies temporarily stored in the browser's memory while you visit the site. They can for example be used to identify which language you have chosen. Session cookies are deleted when the browser closes.

Long-term cookies

Cookies saved on your device for a longer time. They are used e.g. for features that tell you what's new since you last visited the site. The length of time the cookie stays on your device depends on the lifetime of the specific cookie and your browser settings.

Third party cookies

Cookies belonging to other domains than those shown in the address bar. Third party cookies open up opportunities to track the user's web history. Prodacapo uses third party tools Google Analytics and Apsis Lead.

How can you disable cookies?

You can configure your browser to disable cookies. Note, however, that if you turn off cookies, your name and password will no longer be stored on any site.

Links to external websites

Prodacapo's website may contain links to other websites operated or owned by anyone other than Prodacapo. Prodacapo is not responsible for the processing of your personal information on these websites.

 

Contact

Please do not hesitate to contact us if you have any questions about our processing of your Personal Information or about this Privacy Policy.

FCG Prodacapo Group

Marko Holmavuo, Chief Operating Officer
marko.holmavuo[a]prodacapo.com

Finland

Marko Holmavuo, Chief Operating Officer
marko.holmavuo[a]prodacapo.com

Sweden

Erika Sundefors, Chief Operating Officer
erika.sundefors[a]prodacapo.com

Norway

Mehdi Shadidi, Support manager
mehdi.shadidi[a]prodacapo.com

UK

Sebastian Kerr, Chief Operating Officer
sebastian.kerr[a]prodacapo.com
 

 

This privacy policy is valid from May 2018.